LAIS is the premier academic association for individuals and organizations who lead the research, teaching, practice, and study of information systems, e-business, e-commerce, and e-Marketing in Lebanon.
A new board has been elected to manage the LAIS
Pr Elie Nasr
Pr Dina Sidani
Pr Pascal Hatem
Keel Knowledge Management
Chapiter 21. Chapter “The Information and Communication Technologies in leadership: Case of Lebanese public sector” by D. Sidani and B. Harb seeks to analyze how the role of the leaders of public sector evolves in view of technological transformations resulting from the adoption and the diffusion of ICT in their institutions. To face these new technological challenges, the person in charge of the public sector must exceed the role of a traditional manager to the role of a transformational leader. Hence the necessity of an adaptation, and a mutation in the organizational structure to give an intermediary role to the computer scientists specialist of data and information in the public institutions.
Chapter 22. “E-banking users’ profiles in Lebanon exploration of the
role of socio-demographic factors” by B. Harb and M. Saleh aims to explore and
identify the role of the socio-demographic factors in the adoption of e-banking
by the clientele of a big commercial bank operating in Lebanon. The analysis
and processing of data emanating from the bank through the SPSS software allow
us to draw representative profiles of customers based on their
socio-demographic criteria. The obtained results are consistent with previous
researches and confirmed the impact of age, income, educational level and
profession on the adoption of e-banking by the Lebanese consumer. These results
provide an in-depth understanding of the role of socio-demographic
characteristics in the use of electronic distribution channels and help
Lebanese banking institutions better establish strategies for promoting online
banking services in the future.
Chapter 24. “Traditional banks and Fintech: Survival, Future, and threat” by N. M. Boustani assesses the different conditions and requirements for the survival of the banking sector amidst the emergence of the Fintech startups worldwide and specifically in Lebanon. The chapter explains the emergence and positioning of Fintech firms before developing a research model for this end. The model shall be based on the behavioral and innovation theories in finance, will be tested on site using structured interviews with banking specialists and officials, and will finally quantitatively be analyzed for research purposes.
Chapter 25. “ICT and the performance of Lebanese banks: A panel data analysis” by A. Dabbous explores the impact of ICT on the performance of 25 Lebanese commercial banks for the period between 2000 and 2014. The study uses a panel data analysis to assess the effect of the number of Internet users and domain registrations in Lebanon on the performance of the banks. Results reveal that there is a positive statistical significant relationship between ICT and the performance of the banks. Moreover, the capital adequacy ratio, the size of the bank, the growth rate of the gross domestic product and the lending interest rates were found to have a positive impact on the performance. The chapter concludes that a higher level of ICT use is an important factor that determines commercial banks’ profitability as it supports the commercial work of the banks and enables them to achieve a better performance.
Chapter 27. “Big Data in the banking sector from a transactional cost theory perspective: The case of top Lebanese banks” by C. Chedrawi , Y. Atallah and S. Osta discusses challenges and role of big data in the banking sector through the transaction cost theory approach of Williamson (1985). The chapter reveals the actions currently undertaken by the two leading banks in the Lebanese market in order to optimize big data integration in their internal and external transactions.
Chapter 28. “Urban concentration in Lebanon: The need for urban observatories” by A. Nassereddine and A. Dabbous shows that poor data collection in Lebanon and the lack of serious plan to calculate, monitor, and improve urban indicators put the future of urban quality of life in Lebanon at risk. The chapter uses as a case study in Lebanon, the Tripoli Economic and Development Observatory (TEDO). Using original visual maps from TEDO, the case shows how urban observatories can be used to detect critical problems and their underlying causes and how they help in delivering effective solutions leading to better sustainability assessment.
Chapter 29. “Cloud computing and the new role of IT service providers in Lebanon: A service dominant logic approach” by B. El Zoghbi and C. Chedrawi discusses the cloud computing value co-creation opportunity for IT service providers in Lebanon by identifying their new role in fixing the cloud computing roadmap from a service dominant logic.
Chapter 30. “Success and failure of the institutionalization of IS dispositive within organizations: The effect of external pressures and the role of actors” by A. Harfouche, J. Arida, M. A. B. El Rassi, P. Bou Saba and M. Saba presents a study that investigates the actors role when faced with a change by examining the differences in their reactions to it and how they could influence the success or failure of a new IS dispositive adoption in three different types of organizations.
conference is concerned with these Information Systems, shedding light on how they are, and how they will be understood, adopted, implemented, adapted,
and used within organizations and more generally, within the society as a
The main focus will be on how actors understand the potential of Artificial Intelligence (AI) to support organizational activities and hence how they adopt and adapt these technologies to achieve their goals.
We are interested in different areas of the organization's strategy through new business models, competitive strategies, knowledge management, etc. Specific areas are concerned such as marketing, human resource management, project management, operation management, innovation management, etc.