Governments continue investing in Information and Communication Technologies (ICTs), and e-services have become governments’ priority. However, implementing e-government and providing e-services does not guarantee the success of the e-government project. Research estimated that the failure rate of e-government projects in developing countries may be as high as 85 per cent. One of the main reasons of difficulties that developing countries face when implementing e-government, is the low rate of e-services’ acceptance and use by citizens. Confronting theories with practices, this roundtable tries to understand the reasons of low acceptance of public e-services in Lebanon. The aim is to help the Lebanese government to develop more effective e-government policies.
National ICT Strategy Coordinator
Head of the VAT dept
Ministry of Finance
ICT has connected the World. This is raising new and often-perplexing technical, security, social and ethical problems. This is truer today than ever because of the challenges posed by the web to the protection of privacy and intellectual property. The web brings about immense social changes, threatening the existing distributions of power, money, rights, and obligations. It also raises new kinds of crimes, like cyber-crimes. Therefore, there is a need fior a protection against unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction.
Roundtable B Chair
Therese Saliba Khairallah
Director, Operations Control at CCOM (IDM)
Founder and CEO of the Lebanese Internet Center (LINC).
Prof. Georges Aoun
Saint Joseph University of Beirut
Chairperson of CSI and ICT Department of the AUST